Kharkiv IT Cluster โ€” a Leading Ukrainian BSO in the Export Alliance Mastery Program ๐Ÿ†

IT Cluster IT Cluster

Kharkiv IT Cluster has maintained its leadership in the Export Alliance Mastery (EAM)* program by Visionest Institute for four consecutive modules. This initiative supports Ukrainian business associations in developing export services for their members. ๐ŸŒŸ

This achievement reaffirms our mission โ€” to bring Ukrainian technologies to the global stage!

๐ŸŒŸ Module 5: Global Visibility and Export Strategy in Action

The fifth module focused on developing strategic global presence โ€” both for our organization and for cluster participants. The key task was the practical application of acquired knowledge in the role of consultants for a tech company.
All our achievements are the result of consistent work, a strategic approach, and our commitment to building a strong international position for Ukraine. ๐ŸŒ

๐Ÿ”ง In this module, our team worked with PayKit, a Ukrainian company that creates comprehensive POS solutions for small and medium-sized businesses in retail, HoReCa, and services.

What did we accomplish for PayKit during this module?

๐Ÿ” Competitive audit โ€” analyzed three key competitors covering around 80% of the POS market in the target country.
๐Ÿ“Š Communication analysis โ€” studied competitorsโ€™ SMM strategies and developed a content strategy based on platform algorithms.
๐ŸŽฏ Brand archetype and positioning โ€” defined the companyโ€™s archetype and formulated a unique value proposition for entering a new market.
๐Ÿ“– Storytelling and customer use cases โ€” created stories based on real-world product scenarios (including a case from Apteka 911).
๐Ÿ—ฃ Feedback collection system โ€” developed a tool to gather and reuse customer feedback for marketing purposes.
We believe that a strong business association is the foundation of a strong market. Thatโ€™s why, during Module 5, Kharkiv IT

Cluster also worked on strengthening its internal capabilities in the following areas: ๐Ÿ‘‡

๐Ÿ›ก๏ธ Risk assessment (KAM analysis) โ€” to build long-term relationships with key partners.
๐Ÿ›ก๏ธ Competitive analysis of other BSOs โ€” explored brand archetypes and positioning of other associations.
๐Ÿ›ก๏ธ Communications calendar โ€” planned consistent and regular public presence.
๐Ÿ›ก๏ธ Storytelling based on UVP โ€” to systematically highlight our value for members and partners.
๐Ÿ›ก๏ธ Feedback collection and analysis โ€” as the basis for continuous improvement of our services.

The Kharkiv IT Cluster team continues to learn and implement new tools โ€” together with and for our members. ๐ŸŸก๐Ÿ”ต

Join Ukraineโ€™s most adaptive IT ecosystem.
Because heroes donโ€™t follow trends โ€” they create them. ๐Ÿ’ฅ

*Export Alliance Mastery by Visionest Institute is an educational program supported by the Estonian Centre for International Development, the Office for Entrepreneurship and Export Development, and Diia.Business. The program empowers Ukraineโ€™s leading business associations to deliver effective export services to their members and open the doors to international markets. Through this training, our team is mastering essential export consulting tools and strengthening the global standing of Ukrainian IT companies.

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